Install Dreamweaver CS3 conficts with old version flash player

Spent 2 days on installing Dreamweaver CS3, some problems occurred during installation.

Followed the instruction on kb.adobe.com, typed “eventvwr” in run command window, looked into event viewer, the problem is:

Product: Adobe Flash Player 9 Plugin — Error 1714.The older version of Adobe Flash Player 9 Plugin cannot be removed. Contact your technical support group. System Error 1612.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Product: Adobe Flash Player 9 ActiveX — Error 1904.Module C:\WINDOWS\system32\Macromed\Flash\FlDbg9c.ocx failed to register. HRESULT -2147220473. Contact your support personnel.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Another tip from adobe suggests to download uninstall_flash_player.exe to delete old version flash player on my machine. I did that, but it seems this tool can only remove flash9 player. I then used another tool from microsoft msicuu2.exe (Windows Install Clean up) to remove the flash8 player.

After a re-install, the problem was fixed. This solution is different than those being talked in hostingforum.ca which needs to disconnect from network and disable the firewall.

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3 thoughts on “Install Dreamweaver CS3 conficts with old version flash player

  1. Pingback: Dreamweaver CS3 and Flash - The Church Media Community

  2. Thanks for posting this. I had the Event 11714, Error 1714, Error 1612 problem trying to install Windows Live Messenger and getting the message “The older version of Windows Live Messenger cannot be removed” in the Application log. My OS is Windows XP Sp3.

    Installing the “Microsoft Install Clean Up” tool that you linked to (msicuu2.exe) above solved the problem. After installing, run the program look for the entry for Messenger in the list and remove it. Then try reinstalling. It worked as advertised.

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